Free Service Tire & Auto Centers

William Erby 4 months ago

I’d like to preface this review with a positive comment related to the service writers. They were very professional. Prices were very reasonable. I had 4 shocks replaced on my Jeep Wrangler. I took a look at the shocks the next day before driving to work. Unfortunately, the tech involved was not very diligent regarding their quality of work. A nut was left off the lower bolt of one of the rear shocks. It is concerning that there was this egregious of a QC mistake made on a readily available and visible component. My trust and confidence in work performed by this tech has been completely eroded.

Sue Roenbeck 5 months ago

This was a wonderful experience. The knowledge and experience of the sales team was great. I had made an appointment online, and within minutes I had a phone call confirming my appointment. We ended up doing a next day appointment due to staffing issues. No big deal; I dropped the truck off after work to be worked on next day. An emergency took me out of town the next day prior to picking up my truck. I was able to pay over the phone, my keys were locked in the truck and my spare key was used to retrieve it on Sunday. I will definitely use Free Service Tire & Auto again for my truck and other family vehicles. Thanks y'all 😉

josh godman 6 months ago

One star is probably too much to give these guys. I’m very disappointed. I called ahead to have tires put on was told to come in at 8. When I arrived they said they had a guy out and it would be a little bit longer. I said no problem, however I was not aware it would be over 4 hours. After a little over 2 hrs with no call I walked back over to the tire shop to find my car still outside. When I ask about when it would be done- I was told “oh yea we were going to call you- you need front tires to”…I was already aware of this and was not planning on getting the front tires that day—only the back. They knew that because they asked me what they were doing when I dropped the vehicle off. They pull the car in about 30 mins later and after a while of nothing they take the tires off. Not only the back but the front( they were not rotating in my case) so no reason to even have the front tires off. After another hour and a half the car is done and I’m sitting there waiting to pay. The person up front took almost 15 mins after my keys were given to him to check me out because of a personal conversation he was having. I finally walked up because we were approaching over 4 hours which still di

Shanya Jackson 7 months ago

My experience was very nice. The guys were awesome and they went out there way to fit me in and get my car done sooner then what they told me. I was traveling through and got a flat and they kept my car and fixed it the next day. 10/10 recommend...you can tell it was a lot going on but they never once showed attitude or aggravation towards the customer.

Lester Yoder 2 years ago

We were coming down from Indiana with a load of supplies donated by the community and had several tires blow out. Pulled into the parking lot before they were open and as soon as Luke pulled in he was all over doing everything he could to get us back on the road as soon as possible. Luke is awesome, and all the rest of the guys did a phenomenal job as well. Highly recommend